Return Initiation Period: Requests for returns must be initiated within 30 days from the date of receipt of the item.

Return Shipping Cost: The cost of return shipping is the responsibility of the buyer.

Return Address: 1880 Arapahoe St, Denver, CO, Colorado, 80202

Return Conditions:

• Items must be returned in their original packaging and in unused condition.
• All tags, labels, and accessories must be intact and included with the return.

Non-Returnable Items:

• Promotional items, free gifts, products damaged due to misuse, and custom or personalized items cannot be returned.

Return Process:

• Contact our customer service team at [email protected] to initiate a return request.
• Provide your order number, reason for return, and any relevant details.
• Once approved, you will receive a Return Authorization (RA) number and instructions for shipping the item back.
• Use a trackable shipping method to return the item to the specified address.
• Upon receipt and inspection of the returned item, we will process your refund within 5-7 business days.

Additional Notes:

• Returns that do not meet the above conditions may not be accepted or may be subject to a restocking fee.
• We reserve the right to refuse returns received without prior authorization or outside the designated return period.